Returns

Full price items, except books and school resources, purchased online can be returned within 30 days of it being delivered to you. We can either give you a full refund, excluding shipping fees, or exchange the item for another style, size or colour that you may prefer.  Items returned for refund/exchange must be in an unworn, unwashed, original condition and suitable for re-sale. We’re only a small online store so customers will need to take care of return shipping fees. 

All returns must be approved by us, so please make contact with us at admin@blackgrace.co.nz before posting anything to us. Unapproved items returned without prior notification are not the responsibility of Black Grace. Items received for return will be carefully inspected before any refund, credit or exchange is given.